Commonly Asked Questions about our Fans & Products
You should be able to find the answer to most questions regarding our booking from the frequently asked questions page.
If the answer to your question is not below, please feel free to contact us via our Contact Us page.
A team member will do their very best to assist you, whether you are already a customer with us or not.
Q. Can I order more than one fan from you at a time?
A. Yes, sure. We don’t limit how many fans our customers can order, as we always have new stock coming in weekly. You can order as many fans as your needs require.
Q. What types of mini portable fans do you offer?
A. We offer two types of rechargeable mini portable fans: Rocket Fan PRO and Rocket Fan Kids. Each type is designed to provide maximum comfort and convenience.
Q. Are the mini portable fans rechargeable?
A. Yes, all our mini portable fans are rechargeable and come with a USB charging cable.
Q. How long does the battery last on a full charge?
A. Battery life varies by model, but most of our fans can last 4 to 10 hours on a full charge, depending on the speed setting.
Q. What materials are the fans made from?
A: Our fans are made from the highest-quality, durable plastic with soft, safe blades. They are designed to be lightweight and portable.
Q. Which colours do you have available of your Rocket Fan?
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Q. If I order a fan from you today, how long before I recieve it?
A. If you order one of our fans today, we will endeavour to get your fan out to you the very same day using the fastest shipping method available. Most orders will be with you within 2 working days.
Q. What if I am not happy or have a problem with my order?
A. We need our customers to be happy with their purchases from us. If you receive your orse and have any issues at all, please contact us at the earliest opportunity, and we will do our utmost to rectify things in whichever way we can.
